Transportation for All
All transit vehicles feature low-floor buses with ramps or lifts for wheelchair access, priority seating, and audio-visual stop announcements. In addition, our drivers are trained to assist riders with disabilities, and there are specialty services for those unable to use standard buses.
Adaptive Services
Our expanding services offer tailored solutions, catering to the diverse needs of riders by providing customizable routes and scheduling options, ensuring a personalized and convenient travel experience for all passengers.
Deviated-Route Service
Our service stops are strategically located to efficiently collect patrons while maintaining the rider experience. In some cases we find riders require us to go a little further. In these cases transit providers will travel an extra 3/4 mile from any Fixed-Route to meet riders unable to make a designated stop.
Mobility-on-Demand (MOD)
MOD service provides eligible residents unable to ride fixed or deviated-routes with curb-to-curb service or transfer to other locations in the Mid-Shore Region between 7am - 4pm, Monday-Friday.
Specialized Services
Additional transit options such as origin to destination (door-to-door), dialysis transport, and more are available for many Mid and Upper Shore residents unable to take advantage of fixed route, deviated route, and MOD services.
Deviated-Route Service
Our service stops are strategically located to efficiently collect patrons while maintaining the rider experience. In some cases we find riders require us to go a little further. In these cases transit providers will travel an extra 3/4 mile from any Fixed-Route to meet riders unable to make a designated stop.
- Service Area
Our commitment to accessibility and transportation for all means we extend pickup and drop off 3/4 of a mile from all DCT and QACCR fixed-routes. See our System Map for a complete service area.
- Service Eligibility
In compliance with the Americans With Disabilities Act (ADA), all vehicles providing these services are wheelchair accessible, accept all wheelchairs that can be safely accommodated by our buses and our drivers are trained to help with special needs.
- Schedule Deviated-Route Service
Patrons requesting deviated-route service should arrange pickup at least 2 hours in advance. Special fares may apply.
Call to schedule and for rate information
In Queen Anne's County
(410) 758-2357In Dorchester and Talbot County
(410) 822-4155
Deviated-Route Service
Our service stops are strategically located to efficiently collect patrons while maintaining the rider experience. In some cases we find riders require us to go a little further. In these cases transit providers will travel an extra 3/4 mile from any Fixed-Route to meet riders unable to make a designated stop.
- Service Area
Our commitment to accessibility and transportation for all means we extend pickup and drop off 3/4 of a mile from all DCT and QACCR fixed-routes. See our System Map for a complete service area.
- Service Eligibility
In compliance with the Americans With Disabilities Act (ADA), all vehicles providing these services are wheelchair accessible, accept all wheelchairs that can be safely accommodated by our buses and our drivers are trained to help with special needs.
- Schedule Deviated-Route Service
Patrons requesting deviated-route service should arrange pickup at least 2 hours in advance. Special fares may apply.
Call to schedule and for rate information
In Queen Anne's County
(410) 758-2357In Dorchester and Talbot County
(410) 822-4155
Mobility-on-Demand (MOD)
MOD service provides eligible residents unable to ride fixed or deviated-routes with curb-to-curb service or transfer to other locations in the Mid-Shore Region between 7am - 4pm, Monday-Friday.
- Service Area
Thanks to partnerships with Caroline Human Services Council Inc. and Delmarva Community Services MOD services are available in Greensboro, Federalsburg, and Easton. Pickup and drop off at transfer locations extends transportation to other locations in the Mid-Shore region
- Service Eligibility
MOD services extend to passengers, unable to ride fixed or deviated routes, in need of basic access (e.g. work, shopping, medical appointments, etc...). Free MOD services are provided to the families of children and youth of the Greensboro and Federalsburg Areas. Special assistance for veterans is also possible.
24 hour notice prior to all rides is preferred.
- Scheduling Specialized Services
Call to schedule and for more information
Caroline County
Greensboro & Federalsburg
(410) 479-4974Talbot County
Easton
(410) 822-4155
Specialized Services
Additional transit options such as origin to destination (door-to-door), dialysis transport, and more are available for many Mid and Upper Shore residents unable to take advantage of fixed route, deviated route, and MOD services.
- Service Area
Specialized transportation options are available throughout the Mid and Upper Shore.
- Service Eligibility
Specialized services extend to passengers, unable to ride fixed or deviated routes, or MOD services.
Seniors over age 60 years of age, people with disabilities, and persons needing transport to dialysis centers are eligible.
- Scheduling Specialized Services
Call to schedule and for rate information
Caroline, Dorchester, and Talbot County
(844) 955-0328
24 hour notice prior to all rides is preferred.Queen Anne's County
(410) 758-2357
48 hour notice prior to all rides is preferred.
Transportation Equity
Delmarva Community Transit and Queen Anne's County, County Ride go the extra mile to ensure everyone rides.
All vehicles are lift- or ramp-equipped.
Personal aide assistants always ride free.
Driver will provide boarding and alighting assistance upon request.
Portable oxygen respirators and concentrators are accepted on all buses.
Accessible Transportation
- Independent Travel
New to riding, interested in new opportunities or seeking services as a caregiver? Delmarva Community Transit provides travel trainers for riders wanting to develop the necessary skills to ride all levels of transport with the confidence to travel safely and independently.
Plan for success. Identify pickup and drop-off locations ahead of time. Familiarize yourself with connecting routes and their corresponding schedules.
Schedule training for you or your riding companion (844) 955-0328
Securing Fare & Passes
Service Options
Locating Stops & Navigating Routes
Safe Boarding & Disembarking
- Equitable Inclusion
MUST partners ensure transportation services are accessible and affordable, regardless of socio-economic status or geographic location. Our policies address the diverse needs of our commuters, promoting accessibility features, and considering the impact on marginalized groups.
Americans with Disabilities Act (ADA)
The Americans with Disabilities Act (ADA) prohibits discrimination based on disability and requires MUST make the agency’s public transportation system accessible to persons with disabilities.
Inclusion
Accessibility features, such as wheelchair ramps and lifts, priority seating, and audible announcements, are implemented to accommodate individuals with disabilities.
Communication
Information and communication materials are provided in accessible formats to cater to diverse needs, promoting inclusivity in the public transportation experience.
Collaboration
Ongoing efforts are made to assess and improve accessibility features, taking into consideration feedback from passengers with disabilities to enhance the overall accessibility of public transportation services.
Training
Staff undergo training to assist passengers with disabilities and to create a supportive environment within the transportation network.
Commitment
An effort will be made, to the maximum extent feasible, to ensure all people with disabilities have access to, and benefits from, the complete
Inclusion
Accessibility features, such as wheelchair ramps and lifts, priority seating, and audible announcements, are implemented to accommodate individuals with disabilities.
Communication
Information and communication materials are provided in accessible formats to cater to diverse needs, promoting inclusivity in the public transportation experience.
Collaboration
Ongoing efforts are made to assess and improve accessibility features, taking into consideration feedback from passengers with disabilities to enhance the overall accessibility of public transportation services.
Training
Staff undergo training to assist passengers with disabilities and to create a supportive environment within the transportation network.
Commitment
An effort will be made, to the maximum extent feasible, to ensure all people with disabilities have access to, and benefits from, the complete
ADA Compliance
The ADA requires public transit providers make services accessible to people with disabilities. If you feel you have been excluded from such services because of accessibility issues or been discriminated against based on your disability, you may submit an ADA complaint.
Any person believing they have been discriminated against based on their protected class may file an ADA complaint.
Complaint Form
Formal complaints are made in writing using the approved form provided:
For more information or to file a complaint related to ADA, Title VI, or EEO please call:
Delmarva Community Transit
410-221-1900 ext 139Queen Anne County, County Ride
410-758-0848 ext 2706